888-244-6163
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Have a technical question?
What are the recommended browsers?

This web site has been optimized for the following browsers:

- Microsoft Internet Explorer 6.0 or higher
- Mozilla Firefox 1.5 or higher 

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Does this web site require any special software?

This web site does contains links to PDF (portable document format) documents which require Adobe Reader (or equivalent).  In addition, the File A Claim area requires Adobe Flash Player 9 or above.

You can download the latest Adobe products for free from their web site.

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When I try to use the online File A Claim tool, nothing happens. What am I doing wrong?

The File A Claim area requires Adobe Flash Player 9 or above.  You can download this product for free from their web site.  If you have the latest Adobe Flash Player and are still having trouble, Adobe provides some troubleshooting steps to help fix the problem.

NOTE - You can also report your claim by calling 1-888-244-6163 anytime.  Customer Service Representatives are there 24 hours a day, 7 days a week to assist you.

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When I click on the link for the Glove Box form, I get an error or nothing happens. Is there special software to open the form?

The Glove Box form is a PDF (portable document format) document.  To open it, you must have Adobe Reader (or equivalent) installed on your computer.  You can download this product for free from their web site.

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I don't have a technical question but I'd like to find out about Claims Handling. Where can I find this information?

This site provides a wealth of information.  You can find out information about Claims Handling in the Learning Center.

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Not what you're looking for?
Within the Learning Center, there is a wealth of information available:
  • Find out about Claims Handling & Repair processes
  • Get Helpful Tips as well as Safety and Recall Information
  • Learn about Current Catastrophes

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